Help & FAQs

Getting Started

How do I create an account?

Simply click the "Get Early Access" button on our homepage and follow the registration process. You'll receive a confirmation email with further instructions.

What devices are supported?

StreamPluse will be available on iOS, Android, smart TVs, web browsers, and gaming consoles. Our app is optimized for the best viewing experience across all devices.

How much does it cost?

Pricing details will be announced closer to launch. Sign up for early access to receive special promotional offers and be the first to know about our competitive pricing plans.

Streaming & Content

What content will be available?

We'll offer a diverse library of content including:

  • Latest blockbuster movies
  • Popular TV series and shows
  • Exclusive original content
  • International films and series
  • Documentaries and educational content

Can I download content to watch offline?

Yes, premium subscribers will be able to download content for offline viewing. Simply look for the download icon next to your favorite shows and movies.

What streaming quality is available?

We support up to 4K Ultra HD streaming with HDR on compatible devices. Our adaptive streaming technology ensures the best possible quality based on your internet connection.

Account & Billing

How many devices can I use?

Different subscription tiers will allow for different numbers of simultaneous streams, ranging from 1 to 4 devices at once. You can manage your active devices through your account settings.

Can I share my account?

Yes, you can create multiple profiles within your account for family members. Each profile will have its own personalized recommendations and viewing history.

What payment methods are accepted?

We accept all major credit cards, PayPal, and various local payment methods depending on your region. All transactions are secure and encrypted.

Technical Support

What internet speed do I need?

We recommend:

  • 5+ Mbps for HD streaming
  • 15+ Mbps for Full HD streaming
  • 25+ Mbps for 4K Ultra HD streaming

How do I get help if I have issues?

Our support team is available 24/7 through multiple channels:

  • Live chat support
  • Email support
  • Help center articles
  • Community forums